Application
This unit describes the skills and knowledge required to manage the initiation, implementation and completion of reasonably complex information and communications technology (ICT) projects incorporating scope, risk control and financial factors.
It applies to individuals who utilise a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Manage project definition activities | 1.1 Confirm organisational project governance policy and processes 1.2 Confirm business problem or opportunity and project objectives 1.3 Develop project charter, including preliminary statement of project scope and obtain sign-off 1.4 Conduct a feasibility study and prepare a business case as necessary |
2. Undertake project planning | 2.1 Plan information gathering activities to determine project requirements, constraints and risks 2.2 Identify project partitioning on the basis of intended system development life cycle and risk 2.3 Prepare project work breakdown, schedule and budget 2.4 Compile project management plan documents as necessary to communicate the intended management strategy for the project and obtain sign-off |
3. Establish the IT project team | 3.1 Identify and select team members, and allocate roles and responsibilities, based on project solution requirements 3.2 Determine training and support needs of team members 3.3 Establish project team values and agreed behavioural standards with team members |
4. Manage project execution activities | 4.1 Monitor delivery and acceptance of assigned project team work activities and manage individuals 4.2 Monitor and control the quality of project deliverables 4.3 Monitor and control project scope changes, risks and issues 4.4 Manage system testing and hand over activities |
5. Coordinate project closure | 5.1 Prepare IT support plans and maintenance or support documents 5.2 Obtain final project sign-off 5.3 Conduct post project review and document lessons learned 5.4 Review and update disaster recovery plan 5.5 Close project |
Evidence of Performance
Evidence of the ability to:
scope the activities of a complex information and communications technology (ICT) project
prepare a project plan
determine the project team and duties
execute a project
close the project, ensuring it has met requirements.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
describe the characteristics of leaders and technical teams
outline the consultation and communication techniques and strategies
describe the process of establishing technical teams and determine stages of team development
explain estimation and cost-analysis techniques
describe the methods of communication and communication styles, including interviewing techniques
identify the objectives and perform benefits analysis
outline the organisational values, policies and processes that apply to the project
conduct performance management and project team appraisal methods
explain the processes for monitoring team and own performance
outline the project cash flow and budgeting processes
identify the range of project-management methods and tools
conduct systems analysis and modelling techniques
explain team roles and delegation within a multi-project methodology context
identify and analyse technology solution models and frameworks.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work, and include access to office equipment, materials and industry software packages.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2, 1.4, 2.2 | Interprets complex text in order to appropriately address the project requirements |
Writing | 1.3, 1.4, 2.3, 2.4, 3.3, 5.1, 5.2, 5.4 | Prepares complex documents using appropriate language and grammar, and presents ideas, options and recommendations in a logical sequence |
Oral Communication | 1.1-1.3, 2.4, 3.2, 3.3, 4.1, 5.2, 5.3 | Actively listens and contributes to discussions to confirm requirements or discuss solutions to identified problems Conducts presentation to senior management and other team members, and effectively communicates ideas in a logical sequence |
Numeracy | 2.3 | Uses a wide range of mathematical calculations to interpret numerical information and to prepare/reconcile financial data |
Navigate the world of work | 2.4, 4.4, 5.2, 5.5 | Recognises and follows explicit and implicit protocols and meets expectations associated with own role |
Interact with others | 3.1, 3.2, 3.3 | Fosters a collaborative culture within own sphere of influence, facilitating a sense of commitment and cohesion, and highlighting and using the strengths of those involved when establishing the project team Actively builds formal and informal networks to include key people/communities with expert skills and knowledge |
Get the work done | 1.1-1.4, 2.1-2.4, 4.1-4.4, 5.3, 5.4 | Makes a range of decisions in relatively complex situations, taking a range of constraints into account when monitoring the project and system testing Uses systematic, analytical processes in complex, non-routine situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria when conducting post project reviews |
Sectors
Project management